The MASH Makes Privacy Policy

Privacy Policy for MASH Makes (GDPR-Compliant)Effective Date: 3 January 2025
Last Updated: 3 January 2025

MASH Makes ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

1. Data Controller
MASH Makes is the data controller responsible for processing your personal data. If you have any questions or concerns, contact us at info@mash-energy.com

2. Information We Collect
We collect and process the following categories of personal data:
a. Personal Data You Provide Directly:
Name, email address, job title, company name, and other information provided when filling out forms, subscribing to newsletters, or engaging with our services.
b. Automatically Collected Data:
IP address, device type, browser type, and browsing behaviour collected through cookies or other tracking technologies.
c. Sensitive Personal Data:
We do not intentionally collect sensitive personal data (e.g., health or biometric data).

3. Purpose and Legal Basis for Processing
Under GDPR, we process your personal data based on the following lawful bases:
Consent: When you opt-in to receive marketing communications or newsletters.
Contractual Necessity: To provide services or products you request.
Legitimate Interests: For website analytics, improving services, or customer support.
Legal Obligations: To comply with EU laws and regulations.

4. How We Use Your Data
We process your data to:Provide and deliver our products or services.Respond to inquiries and offer customer support.Send marketing communications, with your explicit consent.Improve website functionality and user experience.Ensure compliance with legal obligations.

5. Data Sharing
We only share your data with:
Service Providers: For payment processing, email campaigns, or website hosting.
Legal Authorities: When required by law or for legal claims.We ensure that any data processors adhere to GDPR standards and protect your data securely.

6. International Data Transfers
Your personal data may be transferred outside the European Economic Area (EEA) to countries that may not provide the same level of data protection. When we transfer your data, we ensure it is protected by:
Using contracts based on Standard Contractual Clauses approved by the European Commission.Transferring only to countries deemed by the EU to have adequate data protection.

7. Data Retention
We retain your data only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

8. Your Rights Under GDPR
As an EU resident, you have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Rectification: Correct inaccurate or incomplete personal data.
Erasure: Request deletion of your data, subject to certain conditions.
Restriction: Limit the processing of your personal data.
Portability: Receive your data in a structured, commonly used format or have it transferred to another organisation.
Objection: Object to processing based on legitimate interests or direct marketing.
Withdraw Consent: Revoke consent at any time without affecting the lawfulness of prior processing. To exercise your rights, contact us at info@mash-energy.com.

9. Data Security
We employ appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or destruction.

10. Cookies and Tracking
Our website uses cookies to enhance user experience and analyse traffic. You can manage cookie preferences in your browser settings.

11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and significant changes will be communicated to you.12. Contact UsIf you have questions or concerns about this Privacy Policy or your personal data, contact us at: info@mash-energy.com